Shipping policy
Shipping Policy
Thank you for shopping with us. We are pleased to offer worldwide shipping on all wigs, hair extensions, and jewelry products.
Processing Time
Orders are processed within 1β3 business days after payment confirmation. During peak seasons, holidays, or promotional events, processing times may be slightly extended.
Shipping Time
Estimated delivery times are:
β’ United States & Canada: 7β15 business days
β’ Europe: 7β18 business days
β’ Australia & New Zealand: 8β18 business days
β’ Asia: 5β12 business days
β’ Other International Destinations: 10β25 business days
Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the destination country and selected shipping method.
We may offer free shipping promotions from time to time, which will be displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Addresses
Please ensure your shipping address is accurate before placing an order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us. We will work with the shipping carrier to help resolve the issue.
Contact Us
For shipping-related questions, please contact us through our Contact Us page or customer support email.