Frequently Asked Questions
Do you ship worldwide?
Yes, we proudly offer worldwide shipping to most countries.
How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery time is 7–15 business days depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking number by email.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
Can I return or exchange my order?
Yes, we accept returns and exchanges according to our Return Policy.
How do I care for my wig?
Use sulfate-free shampoo, avoid excessive heat, and store your wig on a wig stand when not in use.
How do I care for my jewelry?
Keep jewelry away from water, perfumes, and lotions. Store it in a dry place and clean it gently with a soft cloth.
How can I contact customer support?
You can reach us anytime at wigsprocessingteam@gmail.com. We aim to respond within 24 hours.